FREQUENTLY ASKED QUESTIONS

  1. What is eFPS?
    eFPS or Electronic Filing and Payment System is the electronic processing and transmission of tax return information including attachments, and taxes due thereon to the government, made over to the internet through the BIR website.

  2. What is e-Filing?
    Electronic filing or e-filing is the process of filing tax return including attachments, using a computer through the internet. It uses BIR-supplied validation and computation rules to efficiently check for completeness and correctness of taxpayer input.

  3. What is e-Payment?
    Electronic payment or e-payment is the process of paying taxes through the internet banking facilities of Authorized Agent Banks (AAB).

  4. What is an AAB?
    An Authorized Agent Bank or AAB refers to any bank certified by the Bangko Sentral ng Pilipinas (BSP) which has satisfied the criteria on accreditation and is actually accredited to collect internal revenue taxes.

  5. What are the expected benefits of the system?
    • Paperless- no need for hard copy of BIR Forms and manual attachments
    • Convenient to use - it is quick and simple
    • Secure
    • Quicker response-time
    • Available 24 hours a day, 7 days a week even on holiday

  6. Is there any additional cost that the taxpayer will incur upon availment of this system?
    None, it is FREE of charge.

  7. What do I need to get started?
    • Computer with modem
    • Internet Service Provider
    • A Browser such as Microsoft Internet Explorer version 6 or higher
    • E-mail account
    • An account in LANDBANK

  8. Who are qualified to use eFPS?
    • Large and Excise Taxpayers
    • Selected Non-Large Taxpayers

  9. What are the different tax return forms?
    • 1601C Monthly Remittances Return of Income Taxes Withheld on Compensation
    • 1601E Monthly Remittances Return of Creditable Income Taxes Withheld (Expanded)
    • 1602 Quarterly Remittances Return of Final Income Taxes Withheld
    • 1603 Quarterly Remittances Return of Final Income Taxes Withheld on Fringe Benefits Paid to Employees other than Rank and File
    • 1700 Annual Remittances Return of Income Taxes Withheld on Compensation
    • 2200A Excise Tax Return for Alcohol Products
    • 2200P Excise Tax Return for Petroleum Products
    • 2200T Excise Tax Return for Tobacco Products
    • 2550M Monthly Value Added Tax Return
    • 2550Q Quarterly Value Added Tax Return
    • 2551 Quarterly Percentage Tax Return
    • 1702 Annual Income Tax Return for Corporations and Partnerships
    • 1702Q Quarterly Income Tax Return for Corporations and Partnerships

  10. Is the transaction with eFPS Secure?
    Security features are embedded in the system. The transmission of data on every transaction is encrypted and secured by the SSL (Secure Sockets Layer), which is the industry-standard protocol for secure Web-based communications and VERISIGN. Likewise, user validation or authentication is handled by the system's enrollment and log on facility which has two levels of security in user name, password and challenge questions.

  11. How do I know that my/our account/s have been officially enrolled to eTPS facility?
    LANDBANK will e-mail you when your account/s has/have been completely enrolled in the system usually within the day you enrolled or the following banking day. You will also receive through our official courier a letter notifying you that your account/s is/are officially enrolled in the eTPS, and letter containing your system-generated password.

  12. What shall I do in case I forgot my Password?
    You should accomplish another E-tax Payment Enrollment Form and Submit it to your LANDBANK depository branch.

  13. Can my Password be the same as my User ID?
    Yes, but it is advisable to use a different Password because your User ID may easily be identified with you.

  14. What happens if by technicality, my instructions have not been completed due to power or computer failure?
    When you place an instruction, you should be getting an on-line feedback or e-mail message within the day or the next banking day. If you fail to receive on-line response to transactions in which you expect Acknowledgement Receipt, you should call LANDBANK depository branch and give relevant information related to transactions (e.g., reference number, transaction number, etc.).
 
 
Disclaimer: This website is owned by the Land Bank of the Philippines (LBP) and is independent of the Bureau of Internal Revenue Electronic Filing and Payment System (BIR EFPS). LBP shall not be held liable for the service, overall website content, privacy policies and disclosures or any cause beyond its control such as problems due to maintenance, telecommunication, electrical, network failure, computer hardware or software (including viruses and bugs) or related/incidental problems that may be attributed to the services of the BIR EFPS.

Welcome to LANDBANK

Electronic Tax Payment System!

In support of the Bureau of Internal Revenue's Electronic Filing and Payment System (EFPS), we offer our own Electronic Tax Payment System (ETPS).
***Note: All payments are subject to the 11:30 pm cut off time on a banking day. Payments received beyond the cutoff time shall be processed the following banking day.
 
Rounded Box

LANDBANK CUSTOMER CARE CENTER

Telephone Nos.: (02) 8405-7000 (NCR)
or 1-800-10-405-7000

Email: customercare@landbank.com